Frequently Asked Questions

  • Will I get my original photos and slides back after they are digitized?

    Yes, you will get all your photos and slides returned along with the CD-R.

  • Can I share my digitized pictures via email?

    You can attach any of the pictures on your disk to an email.

  • How long does it take to transfer my photos?

    The usual turnaround is 2-5 days depending on the size of the order.

  • Can my old audio cassettes and vinyl disks be transferred to CD-R?

    Yes they can, and the quality can be restored in many cases.

  • Can music be combined with the pictures to create a photo montage?

    Yes, we can create a custom photo montage by combining your pictures with any of your favorite music.

  • Can you create custom labels for my video disks?

    Yes, and we can even print a photo from your collection directly onto the printable surface of the disk.

  • Will the CD-R or DVD disk last a long time?

    The material on the disk will never disappear so as long the equipment is available, the disks will be playable.

  • Can I mail my originals to you to transfer?

    Yes you can mail your photos, slides, audio cassettes, etc. directly to our lab in Highland Park, IL. We ship via UPS or Fed Ex for fast reliable service with real time online tracking.

  • Can you change old film to DVD?

    Yes, film is transferred directly to DVD with specialized equipment to eliminate the flicker that can occur during transfer.